Last updated October 13, 2026
Who is responsible for your information
Business Insights is operated by Sales Elite Agency. Sales Elite Agency is the data controller for personal information processed to operate this publication and your member account. This notice explains what we collect, why, and your choices.
Information we collect and why
- Account information: your full name, email address, account identifier, verification state, and securely hashed password are processed to create and secure your account and support sign-in and password recovery. Passwords are not stored in plain text.
- Reading activity: saved article identifiers and reading history, including access timestamps, provide your personal reading lists and history. You can remove saved articles and clear history in your account.
- Membership information: when subscriptions are available, plan, subscription and customer identifiers, billing periods, payment status, amount, currency, and cancellation information are used to administer membership, reconcile payments, and establish access rights. We do not collect or store card numbers or CVVs.
- Technical information: request details, IP addresses, browser/device information, and security or error logs may be processed by hosting and authentication services to deliver the website, diagnose failures, and prevent fraud or unauthorized access.
- Support correspondence: information you supply through an available support channel is used to answer your request. The current contact and newsletter forms do not send or store submissions; no newsletter subscription is created by entering an address.
Legal bases for processing
We rely on performance of our contract with you for account services, reading features, and membership administration; legitimate interests for reliable operation, security, fraud prevention, and responding to enquiries; legal obligations for required financial records; and consent for any optional marketing or non-essential tracking introduced in future. Where processing depends on consent, you may withdraw it without affecting earlier lawful processing.
Who receives your information
Lovable Cloud and its hosting and authentication service providers process information necessary to operate and secure the website. When you purchase a membership, Paddle receives the account and purchase information needed for checkout, subscription management, invoicing, tax compliance, and payment-related support. Paddle acts as Merchant of Record and processes payment information under its own Privacy Notice.
We may share necessary information with professional legal or accounting advisers and authorities where required by law. We do not sell your personal information. Providers receive only information necessary for their services.
Retention
Account information is retained while your account remains open. Saved articles and reading history are retained until you remove them or your account is deleted. A verified deletion request is normally addressed within 30 days; data required for legal obligations or a live dispute may be retained longer. Routine technical logs are kept only for the provider's security and operational retention period, rather than indefinitely.
Purchase and financial records may be retained for up to seven years after the relevant transaction where required for accounting, tax, or legal obligations. Support correspondence is ordinarily retained for up to two years after resolution. Information no longer necessary is deleted or anonymised, subject to applicable law and provider backup cycles.
Your rights and choices
Depending on applicable law, you may request access to your data, correction, deletion, restriction of processing, a portable copy, or object to processing based on legitimate interests. You may withdraw consent and complain to your local data protection authority. We may need to verify your identity before acting on a request and normally respond within one month, subject to lawful extensions.
You can update your name, change your password, remove saved articles, and clear reading history in account settings. Public free articles do not require an account. For other requests, contact Sales Elite Agency through its published business contact channel. Business Insights' contact form is not yet connected and cannot receive privacy requests.
Security measures
We use encrypted HTTPS connections, provider-managed password hashing, authenticated access, and per-user access controls for account records. Subscription and role changes are restricted to authorized backend processes. Access is limited to what is necessary for operation. No internet service can guarantee absolute security.
International processing
Hosting, authentication, and payment providers may process information outside your country. Where UK or EEA data protection laws apply, transfers must use appropriate safeguards, such as adequacy decisions or standard contractual clauses, as applicable to the provider and destination.
Cookies and browser storage
Essential browser storage maintains your signed-in session; providers may use essential security cookies. Checklist progress stays on the current page. We do not currently implement optional analytics or advertising cookies. You can clear storage in your browser, which may sign you out. Any future optional tracking will require an appropriate notice and consent where required.
Changes to this notice
We update this notice when our services or obligations change and identify the revision date above. Material changes affecting your account will be communicated where required.